FAQ: LOCATIONS

Do I have to register to a specific location?
Yes. All registrations are LOCATION SPECIFIC and are NOT transferable between locations. We are endeavouring to provide the best possible event at each location.  Each of the General Session speakers will speak at every location.

Are there capacity limits?
Yes. The number of registrations available will be based on the current capacity limits for each location.  As Provincial and Local restrictions change, more registrations will be made available.

FAQ: REGISTRATION

Can I register by phone or email,?
No, we will not be receiving registrations by phone, email, mail, or fax. All registrations will be online. See the REGISTER page. If you are having difficulty, please call our office or send an email and we will get back to you as soon as possible during regular business hours.

Can I register online?
Yes. See the REGISTER page. Groups must register online, however, if you are having difficulty, please call our office or send an email and we will get back to you as soon as possible during regular business hours.

Who is eligible to attend Overflow?
Overflow is for junior high students, high school students, and young adults, ages 12 –24 (approx), however, it is geared to high school-aged students.

What does the Overflow registration cost include?
Registration includes access to all event general sessions, workshops and activities. Registration does not include accommodations or meals.

What about registration discounts?
We encourage you to take advantage of our early bird registration rate. See the REGISTER page for details.

Can we register for a portion of Overflow (i.e. the main session, a single day, etc.)?
No. For the value of our delegates, Overflow is a closed, all-inclusive weekend-long event.

Do youth leaders, bus drivers and chaperones have to pay the full registration fee?
Yes. All who attend are required to pay. All who come, whether they are youth leaders, chaperones or bus drivers will benefit from the ministry of the weekend.

Can children under the age of 12 attend Overflow?
We do not encourage parents to bring their small children to Overflow, as there is no childcare available and the venue is loud. However, any children attending will have to be registered at the current registration rate - there are no discounts available for children, and they do not get into the event for free. One exception: infants (under the age of 1) will be permitted into the event at no charge. (Please keep in mind that the venue is LOUD).

Can youth attend without chaperones?
No. We ask that all youth under 18 attend with a chaperone and are under the supervision of a youth group.

Youth Pastors: We strongly suggest a ratio of one leader for every 7 students. All chaperones must be at least 19 years of age.

I am a young adult / college student and would like to attend, but I’m not a part of a youth group anymore. Can I register?
All adults must be connected to a youth group to register. If you are not able to come as a youth group leader, why not consider becoming an Overflow Team Member? If volunteering during the weekend you get free access into the event and multiple meals cared for!

How do I register?

  • Go to the REGISTER page and click on REGISTER NOW, this will take you to the registration form. If you are a new group, you must contact our office during office hours, before you register to get the discount code.

  • Enter your (the pastor or main leader’s) name and email address.

  • Fill in the LEADER'S (i.e. your) information. We do not need the information for each student. Only leaders or adults may submit a registration form. Remember that the name you register under is the name the tickets will be under when you pick up Packages at Overflow on May 24.

  • Enter the number of tickets you wish to purchase (for both students and leaders).

  • Choose to pay by credit card or cheque and submit your registration. Make note of the rules below for cheque payments.

  • You will receive an email confirmation once your registration is completed.

  • This email will be your official receipt for your registration. Be sure to keep and/or print it out for future reference.

Can I buy more tickets?
To add more tickets:

  • Follow the registration link above and choose “Already Registered” on the first page. You will need your email address and the confirmation number from your previous registration event confirmation email.

  • This will bring up your current registration for the event. To make changes to your information or your order, click the “Modify Link” at the top of the page.

  • Go through and make any necessary changes, including purchasing more tickets.

  • Please do not decrease the number of tickets you have already purchased! There are no refunds available for this event. If you choose to decrease the number of tickets you have already purchased, you will not be refunded for the price of those tickets, and the tickets will go back into the queue for someone else to purchase. That means you will lose your seats and we will not be able to recover them for you if someone else purchases them!

  • Note: You cannot switch your group’s section when you modify your order. Decreasing what you have already purchased and trying to add it to a new section will result in losing your current tickets (with no refund) and buying new ones.

What payment options are available?
We accept credit cards (Visa, Mastercard, American Express) and cheques. If you are paying by cheque, you will have 10 business days to have payment at our office. After that point, you will lose the seats you have reserved. Cheque payments will only be available for the early bird and regular registration rates. It will not be available for the online late registration rate (credit card only).

Cheques can be made payable to the WESTERN ONTARIO DISTRICT and sent to:
Attn: Overflow
3214 South Service Road
Burlington, ON L7N 3J2

How will I receive the tickets for my group?
Upon registering online you will immediately receive a confirmation sent to your email address with an invoice indicating the number of tickets purchased, your seat section, and the amount paid. You will pick up your registration package (including wristbands) for your entire group at the Registration desk on Friday, May 24 beginning at 5:00pm. Registration wristbands will not be mailed out before the conference.

I have extra tickets. Will you help me sell them?
No. While you are welcome to try to sell your tickets to another group, Overflow is unable to help you find a buyer. Overflow will not help you coordinate the payment or exchange of tickets.

FAQ: LIVESTREAM

Will the event be available for LiveStream?
Yes.  For those groups who have purchased tickets, we will include the LiveStream link for sharing with parents, other leaders and pastors.

If you are wishing to Register for LiveStream only, there is a cost.  Once you are sent the link, you are welcome to share it with those who were included in your registration number only.  *Please do not share it with other groups.

IF YOUR QUESTION IS NOT ANSWERED, PLEASE EMAIL: admin@overflowyouth.com